Hyundai

HMFUSA – Car Loans and Leasing Options

HMFUSA offers loans and credit to Hyundai customers to finance the sale and leasing of Hyundai cars, trucks and SUV’s.

Hyundai Customers can take advantage of a wide range of preferential deals and finance offers through HMFUSA.

HMFUSA covers Hyundai Finance and Leasing Deals, Account Login and Payment Options. Postal Address and Contact Details. Customer Service Information etc.

HFMUSA Login

In order to login to their HMFUSA account, a customer needs to register with Hyundai. This is a very simple process. The customer will need their account number that was provided to them when they received a welcome letter or a statement from Hyundai, or the VIN number of the vehicle.

They will need to provide a date of birth, and the last four digits of their Social Security number.  They will also need to create a username and password, and set communication preferences which will determine how they are contacted by HMFUSA .

Once this is done the Hyundai cusstomer can then log in to their account, on the main HMFUSA website .

If anyone has problems being able to login to their HMFUSA account, Hyundai has a prompt to let the customer reset their username or password, or has a number of ways the customer can contact HMFUSA, either by phone or email and get the matter dealt with.

HMFUSA Payment

HMFUSA provides a number of ways to make payment, the easiest ones being accessible through the HMFUSA Log In Account

Autopay

This is a system that can be set up within the account, allows the customer to set up recurring payments, which are then debited from their checking or money market account on a regular basis. It is also possible to download an Autopay enrolment form, which can then be filled in and mailed one of the addresses listed above.

It is also possible to make one-off payments, again through the HMFUSA Log In Account.

Payment by Mail

HMFUSA provides four mailing addresses for regular mail that payments can be sent to. Payments should be mailed by check, and should include a remit coupon, as well. If the customer does not have a remit coupon, they should write  their account number on the back of the check.

Two addresses are provided for retail customers, one being a regular address, the other being an address for any overnight payments which are sent. Two similar adresses are also listed for Hyundai customers who have leases with HMFUSA.

Loan Customers

Regular Mail Address:
Hyundai Motor Finance
P.O. Box 650805
Dallas, TX 75265-0805

Overnight Mail Address:
Hyundai Motor Finance
Box 650805
1501 North Plano Rd., Suite 100
Richardson, TX, 7508

Lease Customers

Regular Mail Address:
Hyundai Motor Finance
P.O. Box 660891
Dallas, TX 75266-0891

Overnight Mail Address:
Hyundai Motor Finance
Box 660891
1501 North Plano Rd., Suite 100
Richardson, TX, 75081

Payment by phone

There are two ways to pay by phone :

Automated Phone System :  866 – 498 – 4455 –  there is a fee of $3.95 to use this system

Live Agent :  866 – 644 – 1350 –  there is a fee of $7.95 two use the system

Other payment methods

The two main other payment methods or through Western Union and MoneyGram

Western Union – 800-634-3422

Moneygram – 800-666-3947

HMFUSA Customer Service

The Hyundai Motor Finance Customer Service Team acts as a general point of contact for virtually any problems that may crop up, or where a customer needs information before or after the purchase that doesn’t seem to be readily available either through a dealership or through the main website.

Hyundai Motor Finance Customer Service Team Phone Number :

Cstomer Service Enquiries- 800 – 523 – 4030.

These lines are open from Monday to Friday, 8 AM to 9 PM Eastern time/

There are a range of issues that they can help with, the most common ones being, issues regarding payment options and recurring payment details, information regarding credit applications, and the stages of an online application process.

HMFUSA My Account

HMFUSA uses an online portal to let customers manage their account.

This provides access to the ‘my account’ element of the website which allows customers mobile access, ability to set up auto pay, to make payments, set up paperless billing, see statements, see their FICO score and receive account alerts regarding their Hyundai finance and their vehicle.

HMFUSA App

Hyundai Motor Finance / HMFUSA has a very sophisticated but easy-to-use online portal, which can be accessed through a standard desktop internet connection or through a mobile cell phone.

It does not have a specific app that allows customers to pay directly through it, but there are a number of third-party apps that would let you do this. These should be investigated and carefully checked before being used.

HMFUSA  Phone Number

HMFUSA provide four main phone numbers, depending upon the type of enquiry.

Cstomer Service Enquiries- 800 – 523 – 4030.

These lines are open from Monday to Friday, 8 AM to 9 PM Eastern time. It should be able to help with any general phone enquiries, regarding purchase, lease or finance of any Hyundai vehicle.

Lease End Servicing Team : 855 – 463 – 5378.

These lines are open also from 8 AM to 9 PM, Monday to Friday Eastern time. These agents should be able to advice on all matters relating to the termination or ending of a lease with HMFUSA.

Automated Account Access : 800 – 523 – 4030

These lines are open 24 hours a day seven days a week.

The automated system has a number of different welcomes in different languages, followed by a prompt for the user to enter their account number, or the last four digits of their Social Security number. This then allows them to access the automated system for their HMFUSA account.

Collections department : 800 – 523 – 7020.

This number is open Monday to Friday 8 AM to 9 PM, Saturday 8 AM to 4:30 PM and Sunday 9 AM to 5 PM, Eastern time. This number allows customers to make payments, get quotes for lease end settlements, and contact customer service.

Roadside assistance : 1– 800 – 243 – 7766.

Hyundai Motor Finance provide a 24-hour roadside assistance number. These agents can help with enquiries regarding broken down vehicles, as well as providing other general information regarding nearest dealership locations etc.

HMFUSA USA  : 800 – 633 – 5151.

These lines are open Monday to Friday 5 AM to 7 PM Pacific time and also provide a contact phone number regarding any enquiry

When buying or leasing a Hyundai vehicle, it is also a good idea to get a phone number of the local dealership, and their contact information for services and maintenance plans, as they may be able to help condition to the HMFUSA numbers listed above.