Hyundai Motor Finance – Auto Loans and Leasing Options

Published October 23, 2017 | By db

Hyundai Motor Finance /Hyundai Finance is the lending or credit division of Hyundai Financing, and offers finance to customers who want to buy or lease a Hyundai car, SUV or truck.

Many people like the convenience of dealing with their auto finance alongside owning their vehicle, and choose to do this through Hyundai. Hyundai Motor Finance is also known as HMFUSA.

Hyundai Motor Finance / HMFUSA provide an internet bases management system, known simply as ‘my account’, which allows the customer to apply for credit, and once the Hyundai vehicle has been bought or leased, can manage all areas of the account regarding the management of the Hyundai car or truck, as well as the Hyundai Finance / HMFUSA.

Hyundai My Account

Hyundai uses an online portal to let customers manage their account.

This provides access to the ‘my account’ element of the website which allows customers mobile access, ability to set up auto pay, to make payments, set up paperless billing, see statements, see their FICO score and receive account alerts regarding their Hyundai finance and their vehicle.

Hyundai Motor Finance Login / Hyundai Finance Login

In order to login to their HMFUSA account, a customer needs to register with Hyundai. This is a very simple process. The customer will need their account number that was provided to them when they received a welcome letter or a statement from Hyundai, or the VIN number of the vehicle.

They will need to provide a date of birth, and the last four digits of their Social Security number. They will also need to create a username and password, and set communication preferences which will determine how they are contacted by Hyundai Motor Finance (HMFUSA) .

Once this is done the Hyundai cusstomer can then log in to their account, on the main Hyundai Motor Finance (HMFUSA) website .

If anyone has problems being able to login to their Hyundai Motor Finance account, Hyundai has a prompt to let the customer reset their username or password, or has a number of ways the customer can contact HMFUSA, either by phone or email and get the matter dealt with.

Hyundai Motor Finance phone number / Hyundai Finance Phone Number

Hyundai Motor Finance / HMFUSA provide four main phone numbers, depending upon the type of enquiry.

Cstomer Service Enquiries- 800 – 523 – 4030.

These lines are open from Monday to Friday, 8 AM to 9 PM Eastern time. It should be able to help with any general phone enquiries, regarding purchase, lease or finance of any Hyundai vehicle.

Lease End Servicing Team : 855 – 463 – 5378.

These lines are open also from 8 AM to 9 PM, Monday to Friday Eastern time. These agents should be able to advice on all matters relating to the termination or ending of a lease with Hyundai Motor Finance, HMFUSA.

Automated Account Access : 800 – 523 – 4030

These lines are open 24 hours a day seven days a week.

The automated system has a number of different welcomes in different languages, followed by a prompt for the user to enter their account number, or the last four digits of their Social Security number. This then allows them to access the automated system for their Hyundai Motor Finance / HMFUSA account.

Collections department : 800 – 523 – 7020.

This number is open Monday to Friday 8 AM to 9 PM, Saturday 8 AM to 4:30 PM and Sunday 9 AM to 5 PM, Eastern time. This number allows customers to make payments, get quotes for lease end settlements, and contact customer service.

Roadside assistance : 1– 800 – 243 – 7766.

Hyundai Motor Finance provide a 24-hour roadside assistance number. These agents can help with enquiries regarding broken down vehicles, as well as providing other general information regarding nearest dealership locations etc.

Hyundai ( HMFUSA) USA : 800 – 633 – 5151.

These lines are open Monday to Friday 5 AM to 7 PM Pacific time and also provide a contact phone number regarding any enquiry

When buying or leasing a Hyundai vehicle, it is also a good idea to get a phone number of the local dealership, and their contact information for services and maintenance plans, as they may be able to help condition to the Hyundai Motor Finance / HMFUSA numbers listed above.

Hyundai Motor Finance address

Hyundai Motor Finance provide four main addresses that you can write to, regarding general finance payments, lease payments, general correspondence and an address for direct credit disputes. These are all listed below.

Finance Payments (14-digit Account Number)

Hyundai Motor Finance

P.O. Box 650805

Dallas, TX 75265-0805

Lease Payments (10-digit Account Number)

Hyundai Motor Finance

P.O. Box 660891

Dallas, TX 75266-0891

Written correspondence

Hyundai Motor Finance

PO Box 20829

Fountain Valley, CA 92728

Direct Credit Disputes

Hyundai Motor Finance – Credit Dispute

PO Box 20835

Fountain Valley, CA 92728

In addition, you can write to the main Hyundai Motor Finance / HMFUSA contact for Hyundai Motor America at

Hyundai Motor America
P.O. Box 20850
Fountain Valley, CA 92728-0850

Hyundai Motor Finance HMFUSA – email

If you wish to contact Hyundai Motor Finance / HMFUSA by email, there are two ways you can do it. On the main Hyundai Motor Finance / HMFUSA website there is a secure email contact page, that allows you to send a secure email with your query or question.

If you wish to send a more general email to Hyundai Motor America, them the address is :

consumer affairs@hmusa.com

Hyundai Motor Finance Payoff / Hyundai Motor Finance Payoff Address and Phone Number

At the end of a loan period, the customer will want to make sure that the loan is finalised, and that the title to the vehicle reverts to them.

Payments should be made in the same way that has been consistently being done throughout the period of the loan, and the customer service number and address above can confirm all pay off details.

When a lease is coming to the end, there are number of practical issues that need to be addressed, such as the allowances for wear and tear, possibility of a lease extension or the possibility of purchasing the vehicle.

Regarding all these lease payoff questions, the first contact should be the lease end servicing team, full details below.

Lease End Servicing Team : 855 – 463 – 5378.

Hyundai Motor Finance Payment

Hyundai Motor Finance provides a number of ways to make payment, the easiest ones being accessible through the Hyundai Motor Finance Log In Account

Autopay

This is a system that can be set up within the account, allows the customer to set up recurring payments, which are then debited from their checking or money market account on a regular basis. It is also possible to download an Autopay enrolment form, which can then be filled in and mailed one of the addresses listed above.

It is also possible to make one-off payments, again through the Hyundai Motor Finance Log In Account.

Payment by Mail

Hyundai Motor Finance / HMFUSA provides four mailing addresses for regular mail that payments can be sent to. Payments should be mailed by check, and should include a remit coupon, as well. If the customer does not have a remit coupon, they should write their account number on the back of the check.

Two addresses are provided for retail customers, one being a regular address, the other being an address for any overnight payments which are sent. Two similar adresses are also listed for Hyundai Motor Finance customers who have leases with HMFUSA.

Loan Customers

Regular Mail Address:
Hyundai Motor Finance
P.O. Box 650805
Dallas, TX 75265-0805

Overnight Mail Address:
Hyundai Motor Finance
Box 650805
1501 North Plano Rd., Suite 100
Richardson, TX, 7508

Lease Customers

Regular Mail Address:
Hyundai Motor Finance
P.O. Box 660891
Dallas, TX 75266-0891

Overnight Mail Address:
Hyundai Motor Finance
Box 660891
1501 North Plano Rd., Suite 100
Richardson, TX, 75081

Payment by phone

There are two ways to pay by phone :

Automated Phone System : 866 – 498 – 4455 – there is a fee of $3.95 to use this system

Live Agent : 866 – 644 – 1350 – there is a fee of $7.95 two use the system

Other payment methods

The two main other payment methods or through Western Union and MoneyGram

Western Union – 800-634-3422

Moneygram – 800-666-3947

Hyundai Motor Finance Payment Extension

Any customer requiring a payment extension should contact the Hyundai Motor Finance Customer Service team as soon as possible, details below.

A payment extension is often required owing to a temporary change in circumstances and does not necessarily have to affect your credit rating. It is possible to make overpayments at any time to the loan or lease agreement, and this may be helpful if you need an extension at a later date.

Anyone getting into serious problems financially should contact the customer service team as soon as possible. People are often reluctant to do this, but it is in everyone’s interest to try and resolve this at an early stage, rather than let it drag out intoto bankruptcy and repossession.

Hyundai Motor Finance Payment Grace Period

A grace period is normally requested when a customer experiences some type of temporary difficulty regarding payment on a loan or a leasing plan. Hyundai Motor Finance /HMFUSA do not have a specific policy regarding this, but will be open to the possibility of helping if they can.

Ultimately, all decisions will be based on the customers credit score and credit rating, and their payment history regarding their loan or lease agreement until the point of requesting a grace period.

Hyundai Motor Finance Repossession

No one likes the idea of a repossession, and it is no one’s interests is avoidable. If any customer of Hyundai Motor Finance / HMFUSA starts to experience payment difficulties for any reason, it is imperative to contact the customer service team as soon as possible.

It may be possible to work out a solution that doesn’t involve repossession, either through restructuring the loan or lease agreement, or the voluntary return of the vehicle and some agreed method of pay off the remainder of the loan.

Hyundai Motor Finance Customer Service Team and Number

The Hyundai Motor Finance Customer Service Team acts as a general point of contact for virtually any problems that may crop up, or where a customer needs information before or after the purchase that doesn’t seem to be readily available either through a dealership or through the main website.

Hyundai Motor Finance Customer Service Team Phone Number :

Cstomer Service Enquiries- 800 – 523 – 4030.

These lines are open from Monday to Friday, 8 AM to 9 PM Eastern time/

There are a range of issues that they can help with, the most common ones being, issues regarding payment options and recurring payment details, information regarding credit applications, and the stages of an online application process.

Hyundai Motor Finance Complaints

There is no easy solution to dealing with complaints, but there are a number of practical routes to go down that can help resolve any issues.

The first point of contact may well be the Hyundai dealership, which course is a separate business from Hyundai Motor Finance /HMFUSA, but is obviously accountable to them.

On the whole a decent dealership should be able to resolve most of the practical issues around the vehicle or financing of it.

Failing that, contact Hyundai Motor Finance directly, probably the customer service team is the best place to start, and then escalate it from there if the problem is not satisfactorily resolved.

It is worth bearing in mind that many states now have quite extensive consumer protection laws that may be of benefit.

These can sometimes relate to mis-selling of goods or products, and may also include a statuatory cooling off period regarding the signing of a loan or lease agreement, or even the purchase of the vehicle itself.

Hmfusa App

Hyundai Motor Finance / HMFUSA has a very sophisticated but easy-to-use online portal, which can be accessed through a standard desktop internet connection or through a mobile cell phone.

It does not have a specific app that allows customers to pay directly through it, but there are a number of third-party apps that would let you do this. These should be investigated and carefully checked before being used.

Hyundai Motor Finance

Hyundai Financing

HYUNDAI MOTOR FINANCE – Buy or Lease

Hyundai Motor Finance / HMFUSA can apply to any Hyundai vehicle that is taught through a Hyundai dealer, new or used, and should be thought of as a separate process to the negotiation in terms of price and other issues regarding the sale of the vehicle itself.

For many people the attraction of arranging finance or credit with the dealer is simplicity. Whilst this can be true, it can also blur the edges as to what real costs are both in terms of the finance or the final sale price of the vehicle itself.

It is well worth separated out the two issues and dealing with them separately. When dealing with the final sale price of the vehicle, it is worth breaking the whole sales process down into its various component parts and eventually arriving at a figure that you feel comfortable with.

There will be a list price for new vehicles, sometimes referred to as the manufacturer’s recommended price, which most people would expect a significant discount on.

Apart from that, there are likely to be additional costs by way of local sales taxes, various types of insurance, servicing and maintenance plans, extended warranties, Roadside assistance and emergency breakdown cover and dealership fees.

All of these will to some extent be negotiable, but it is important that the dealer flags up what they are and how much they are likely to cost as part of the negotiating process.

Be wary of dealership fees as these can sometimes be used to hide which amounts of money that do not become clear until the final sale price of the vehicle has been agreed.

Dealership fees normally refer to simple paperwork that finalises the sale of the vehicle, and such should not necessarily incur much money.

HYUNDAI VEHICLES REVIEWS – TBA

ELANTRA SEL

ELANTRA VALUE EDITION

ELANTRA ECO

ELANTRA SPORT

ELANTRA LIMITED

SONATA SE

SONATA ECO

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AZERA

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IONIQ HYBRID

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SONATA HYBRID

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GENESIS G80

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HYUNDAI i10

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