A Ford Credit account offers a number of finance tools that can be really helpful both to potential customers, and to people once they have bought a Ford car or truck.
People will sometimes apron account when they are searching how to finance paying for the vehicle, and this allows them both to apply for a credit application prior to any sale, and also allows them access to managing other errors of their finance such as a payment calculator.
Customers who open an account and are pre-approved for credit can also often horrified for certain deals on pre-approved cars, the finances of which can be managed through their Ford account.
Other customers will open an account once they have bought or leased that their vehicle, and look to it primarily as a way of managing their payment schedule, accessing manuals, a contact center for dealing with any problems that may arise and a way of being kept informed of any updates such as recalls or special offers.
Ford Credit Account
There is a fair degree of anecdotal evidence that people often have problems accessing various types of help once they have bought their vehicle and the sale has been completed. The implication is that often the dealership is very keen to help before the sale, but loses interest afterwards.
How common this is is difficult to gauge, but given human nature it is obviously a potential issue. What is perhaps important is that during the process of negotiating a sale or the lease agreement, you identify people both at the dealership and at Ford’s regional business center where someone can be contacted directly in the event of a potential problem with accessing any of your account details.
To be fair, Ford to provide quite a lot of information on their main website, but it is a good idea to have some type of backup in terms of names and numbers of people who are more local to you. A Ford credit account can be used both for managing payments, and gathering information both about the vehicle itself, its warranty and any problems there may be with that, and accessing information regarding any servicing and maintenance schedule that may need addressing.
The majority of problems that people have seem to do with payment schedules, and this may either be problems with the software keeping track of what has and hasn’t been paid, or problems regarding payments that are late or overdue some other reason have been missed. In this event is always a good idea to speak to someone personally to make sure they know you are aware of any problems and are dealing with them.
Failing to keep in touch makes the other side think that you are walking away from the problem and make them more likely to take some type of punitive action.
It is always important to remember that a Ford credit agreement is first and foremost a loan, and that you have an obligation regarding repayments and final lease costs.
